POSTEP · AI for cities under 100k

Every city is looking at AI.
Yours can hire it.

The real question was never whether AI is coming to city hall. It's how it fits your city, without a massive integration project. That's what we built.

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What POSTEP is

Not a tool. A hire.

An AI employee that lives in your Teams. No new logins, no new software, no training rollout. It shows up like a coworker and starts working.

Core
Works the front desk
Answers every resident, on your website and your phones, from your city's own ordinances. When something needs a human, it briefs your staff in Teams, summarized and ready.
Connect
Works the back office
The same agent, given the whole building. An assistant for every department: moving work between them, booking the inspection, staging the fees, flagging the one thing that stalls.
Today

A resident hits a maze online, and a phone tree by day.

Multiply by every resident. That's where your staff's time goes.

Core · live

Hand it a permit request. Watch it work.

01Sunday, 9:14pm. A resident asks about a deck permit.
02Core gives a real answer, in plain English, from the city's own ordinance.
03It opens a case, and the resident gets a reference number.
04Then it briefs Bob where he already works: Teams. No portal, no new app.
05Bob's entire part is one click.
06Booked, confirmed, referenced. The resident felt one step.
St. Clair ShoresResident chat
Do I need a permit to build a back deck?
Yep, attached decks need one. Good news though: yours is a standard build, so it's a light lift. Want me to take it from here? I'll open your case and line up the inspection.
Ord. §1402 · Decks Case B-2214 · opened
Yes please!
Message the city…
PPOSTEPAPP 🎥  📞  ⋯
Today 9:14 AM
P
POSTEP 9:14 AM

Morning, Bob. New one from last night: R. Alvarez at 388 Lakeshore wants to add a back deck. Plans clear §1402, setback and footing both fine, so it just needs your inspection. Three slots that fit your calendar:

Tue 10:00 ✓Wed 2:00Thu 9:30
✓ Done. Calendar's updated and the resident knows.
Reply
St. Clair ShoresResident chat
You're all set. Bob from Building has you Tuesday the 14th at 10am. Your reference is B-2214, and a copy's in your email and texts.
B-2214 · Scheduled · Tue 10:00a
That was easy. Thank you!
Message the city…
The two sides of the building

Staff get their part. You get the picture.

For your staff
Work arrives ready
Every request lands in Teams already briefed: who's asking, what it needs, the action teed up. Approve, click, move on.
For you
Signals, not tasks
What's moving, what's stuck, what's trending, across every department. Quiet when it's fine. Clear when it isn't.

And the rule that never bends: nothing goes out without a human's click.

Connect

One hire. Every department, at once.

Imagine one coworker working in permitting, finance, public works, and your office simultaneously, moving work between them and keeping everyone in sync. The job gets finished, not forwarded.

PermittingIntakes, routes, books the inspection.
FinanceStages the fees, reconciles the record.
Public worksGroups nine pothole reports into one work order.
Your officeSurfaces what's pressing. Drafts what's next.
The dashboard

One hire. Everyone sees their part.

City Manager
The whole city at altitude.
Not tasks. Signals. Which department's underwater, what's trending, where to look. Quiet when it's fine, lit up where it isn't. Drill to a single request and back.
Department Head
Their whole department.
What's moving, what's backing up, where the pressure is.
Frontline Staff
A calm queue.
The few things that need them today, each already teed up.
Why us

Not a platform to integrate. A hire that shows up.

The big platforms are integration projects: months of IT, training, and contract. The cheap chatbots aren't real capability. We built the third thing: an agent made from the ground up for cities your size, living in the tools you already run, live in four to six weeks.

Pricing

Core is $1,200 a month.

Core · complete · standard city
$1,200 /month
No setup fee. No usage charges. No overages, ever.
Month-to-month. 30-day cancellation.
Live in 4–6 weeks. First month at signing.
Website + phone agents, staff routing, dashboard.
Connect · the full civic system

Not included in the number above. Scoped to your city and priced when you're ready. That's the next conversation.

That number is not an accident. Core is designed to sit under council approval: an operational decision your office can make.

We absorb the cost of operations, so the price you sign is the price you pay.

How it's built

Every answer traceable. Every action logged.

Assumes no API accessWorks by ingesting what your city can provide. Live integration is a bonus, never a dependency.
🔒
Read-only by defaultLeast privilege. Records stay in your systems of record; every credentialed lookup is logged.
Citations on every answerEvery response links to the ordinance it came from. Verify anything in one click.
Never guessesNo verified record, no answer invented. The rule is structural, not aspirational.
Next

The best hire
you'll make this year.

Option 01

A 15-minute call to see what POSTEP can do for your city.

Option 02

A Zoom demo for you and whoever else needs to see it.

Option 03

An in-person demo. I'll come to you.

Peter Skorupskas
Founder, POSTEP
peter.skorupskas@postepai.com · 313-980-1435
let's build it.